Quentin FORAND

2025

Trusk (Last mile delivery) – Tech Lead Backend

Trusk is the leader of "last mile" delivery, specialized in large parcels, with a 0 day delivery in two hours. Trusk also integrates its system with merchants such as IKEA to provide delivery for its customers (B2B2C) and manage warehouses (buffering orders, returning deliveries etc...).

 

Batch n' orders

group orders together given they fit in a truck and assign a trusker (truck driver) to the batch.

 

QMS

When trusker (truck drivers) come to a warehouse to pickup roundtrips, to which loading dock should we send them?

2019

Timendo (Appointment booking solution) – Backend dev

Timendo (or ClicRDVty in French) is the European leader of white-marked appointment booking and scheduling. It is part of the SoLocal group, amid Mappy, Effilab and Pages Jaunes, which provides professionals with a digital presence suite.

 

Reserve With Google

Work with google and their reserve-with-google program, which would allow 'you' to search for a merchant on google (and google maps) and book a slot through Timendo app

 

New availability algorithm

Reshape the core of Timendo application by removing technical debt on the availability algorithm.

 

Synchronization Module

Synchronize Timendo with Google Agenda and Office 365:

  • Functionnal and Technical specifications
  • Implementation
  • Implenetation on the product

2018

IER (Electric Car Sharing Service) – Software Analyst

The Business Unit I am involved in mostly concerns Electro-Mobility and my main concerns is the the embedded computer located on the Autolib electric-car sharing solution (BlueCity in London, BlueLA in Los Angeles, Autolib in Paris...).

 

Project 980 (new charging station)

New charging station required an UI for administration and testing the hardware

  • Connect to hardware and expose a webserver
  • Implement a static web ui to call the middleware
  • Design and Architecture

 

BlueGPS (Embedded Computer)

Maintain the embedded computer in the car and migrate to a new GPS provider:

  • Update the navigation framework (GPS) to handle traffic and alternative routing
  • Rearchitecturing the software stack
  • Provide non-production tool (e.g. reverse engineering 3rd party webservice)
  • 3rd line support

2017

EuropAssistance – McGyver

EuropAssistance as the first company to provide medical coverage for people traveling overseas. Today the company offers a wide range of assistance services in the following fields: roadside assistance, travel insurance, travel assistance, health, identity protection, senior care and conciergerie services.
In time of trouble, you just have to call them and arrive in a call center when our applications (mainly Sax) runs.

 

Sax (Legacy app) not necessarily the most recent but, gives context

Sax is the core application of EuropAssistance group and runs in about 13 countries. Some smaller affiliate have another application (which is an old fork of Sax updated to work as a web solution). Sax is an old application written 20 years ago in C++ with an attempt of modernization in C# ended halfway, leaving a hybrid made in both C++ and C#.
Now Sax is mostly here for agents who answer the phone and their supervisors, as well as affiliates accountants who must manually export financial data to the Holding.
There is another application, eGSD, which is to be considered as a store for service providers which agents will contact (e.g. Towing trucks, Ambulances etc…). eGSD and Sax work together, though Sax can only read from eGSD.
The last major piece of the EcoSystem is Plug & Report (though it came later). This service is here to transfer claims to partners who offer their own services (e.g. the FCA group offers their own services and EA just handle their customers’ claims)

 

EA 2.0 (aka Faith) – Architect

SAX is deployed in many countries which each have their own specific constraints (e.g. you don’t tow a car on France’s speedway as you would do on normal roads, unlike other countries). These specific needs has led each EA affiliates to develop their own plugins (in C++) which requires a budget they do not always had. EA Switzerland made an attempt to simplify the plugin process, but it was disregarded as it was not a Group project.
This is how EA Designer came to life. The idea was simple: Split sax as a global web-service (accessible to all affiliate) with a direct link to eGSD and other Group tools, as well as an open-sourced front-end software, coupled with a customization tool (forked from the Swiss project). This way Affiliates were free to make fundamental change in their own process (either by diving in the code or drag-and-dropping things around).
However after about two months to lay the architecture and build a proof-of-concept, an internal restructuration shut down the project.

 

Database Anonymization – Lead

The name is self-explanatory. EuropAssistance wanted a tool to use anonymized production data for marketing presentation [Edit: this was before the GDPR].
The main challenge here was the duplicated and transformed entries (e.g. “Name”, “Full Name” and “Searchable Name”) as well as the millions of rows to process, without losing what linked them together.

 

CMI (A CTI library) – Lead

Computer Multimodal Interaction is a standard library to handle Computer/Telephony Interactions that was supposed to be shared among all EA Affiliates.

2015

Ti)(iD (WebAgency) – Co-Founder

In 2011, 5 friends and I decided to create a web-agency. We were just students, thriving for adventure and knowledge with nothing to lose. We had our fair share of projects, but decided to part our own way, since we were only technical profiles it was not easy reaching out to potential clients.

2014

Epitech (Computer Science School) – Academic Engineer

Epitech is a school where students learns by doing (though they may attend to lectures if need be). Thus Epitech has computers room where students can work on their project, and the primary goal of a teacher is to pass some time in said rooms in order to identify and help those in needs. Lectures and grading is secondary (though still mandatory).

Regional Lead:

  • 1st years: SQL 101
  • 2ndyears: nasm (rewrite the C standard library)
  • 3rd years: Make a pre-compiler for a Kind Of Objective C

2012

GlobeVIP (Picture recognition solution) – McGyver

GlobeVIP propose an image recognition software that integrates with mobiles app. Some use cases we have been working on includes:

  • a movie poster recognition which can book the movie in your theater
  • A painting recognition for audio-guides in museums

2014

Epitech

Epitech is a DIY school where the 200+ projects you have to do throughout the years matter more than lectures (which occurs after the project has been announced giving you time to think for yourself for a while). The projects I found the most interesting were:

  • Eternity II: Where the goal was to try to solve the Eternity II puzzle (10661 possibilities + 2 million cash prize). Still unresolved, the closest solution found was 467 matching tiles over 480, in 2008. We used VNS in our approach. This is a project I’m likely to try again.
  • Clustering: This project’s goal was to extracts layers from an image using clustering’s techniques. We tried an original approach (i.e. not k-means) by using the mean-shift algorithm.
  • Bistromathique: (out of nostalgia) which was the first project we had on the 4th week of school, after learning C. The point was to make a calculator to handle very large number, store in strings.

2013

Stockholm University

The exchange year at Stockholm's University was a truly amazing experience, allowing me to meet people from around Europe and the world. Never a year has been so diverse in topics to learn, both cultural and technical. This helped make me realize there were much more out there and triggered the urge to always push the boundaries of my knowledge and to always want learning more.

Courses:

  • Programming paradigms
  • Multimodal interactions
  • Security and Forensics
  • Cognitive Psychology

2009

Lycée E. Branly

Baccalauréat S-SI